There have been two appointments in my diary for today for some time now.
A Word 2007 training course for a couple of hours in the morning starting at 10am.
My appraisal at 2pm with at least two hours set aside for it.

Very disheartening to get to the end of the former to find my boss has been looking for me wondering why I wasn't at my appraisal at 10. I don't know. How can I get that so wrong... (I'm not even sure that I did get it wrong but can't find any evidence to show that I was told it was at 2. ). Not a good start.