Well. The workshop went about as well as might be expected.

The quiz *was* too hard but I suggested doing it in pairs which helped. We ran through it as a memory test and then turned on the computers to try tackling it with the pages in front of everyone (even then there were difficulties).

Still, it seems to have improved people's awareness of certain features of our web site and it certainly generated discussion on design, layout, expectations and so forth. Which I guess was the point.

I don't *think* too many people were utterly demoralized...