I'm sure I've done something today. Just not sure what it was.

Spent some time answering a query forwarded to me by a colleague who's just returned from a week or more off. Evidently a bit snowed under and also dealing with students at the door, she asked me to deal with it. It was, after all, one of 'my' students. Snag was the query he had was really her subject area, but I did the best I could and after a fair bit of time sent what I thought wasn't a bad set of possibilities for the student to explore.

Only to hear in the afternoon that her assistant had dealt with the enquiry in her absence last week. Great.

I suppose it's one way of learning to use the business databases.